Olivia Dean went from a shy child crying with her back to a talent-show audience to a Grammy-winning, record-breaking British neo-soul and pop star. This episode explores the architecture of a slow-burn artist who built a grassroots following from a brightly painted delivery truck during lockdown and later wielded her clout against ticketing monopolies.

Raised in northeast London in a musically rich, culturally complex home, she trained at the Brit School through a grueling daily commute before busking, a brief stint as a backing vocalist, and a viral debut single. The story follows her rise through the albums Messy and The Art of Loving to her chart-topping dominance and activism.

• The living-room roots blending Carole King and Al Green with Jill Scott and Lauryn Hill
• The From Me to You tour, performing from a yellow Clarks delivery truck to tiny crowds
• Becoming the first female solo artist with four singles in the UK top 10 simultaneously
• Forcing Ticketmaster and AXS to cap resale at face value and refund overcharged fans
• Her Grammy speech honoring her Windrush-generation grandmother Carmen and championing immigrants